The Password Reset feature allows admins to conveniently help users change their passwords when they forget them.
Steps to Reset a Password
- Go to the Users section
Navigate to User List on the admin panel. - Select the user and impersonate login
Choose the user whose password you want to reset, then click Login to impersonate the user.
!Impersonate Login - Click “Change Password”
On the user’s profile page, click the Change Password button. - Enter the new password and save
Type the new password and click Save.
Important: Notify the user of their new password.
✅ Tip: For security, advise the user to update their password immediately after logging in.