Buyers can initiate contact with sellers by clicking on the “Contact Seller” button(s). On desktop, there are 2 “Contact Seller” buttons: one at the bottom left corner and one at the top right corner of the webpage. On mobile, buyers can only contact sellers via a single “contact seller” button on the item listing page.
Buyers can resume contact with a seller by going to their chat inbox to find the chat thread between the seller and themselves.