Contact seller feature - how to disactivate?
Hello,
I would like to disable "Contact seller" feature please tell me how to do?
I want to avoid communication between potential buyer and seller if they are not are not both linked by payment.
This will allow me to avoid they bypass platform payment and commission payment (cash hand to hand payment) and avoid also another competitors to easily chase my sellers to onboard them on their own platform...
I am so surprised we could not disactivate contact feature this is so much important...
Thanks
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Hi there,
Unfortunately there isn't a built-in feature to remove the contact seller option for buyers. However, some of our users were able to achieve this with custom coding.
You may scope this with your developers, if you have your own partners, so they could work on its implementation. Otherwise, you can also check out the list of our Development partners who can help you out with your coding needs.
We understand that it's causing inconvenience at your end. We hope you understand that as we try to include as many customisation capabilities as we can, we're not able to build every features raised.
No doubt, we value your feedback and will take note for future consideration. Should a system update regarding this issue be released, we will keep our customers posted.
Cheers
Alvin from Arcadier
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