Getting help from our team

We offer email and digital support if you need any help with your marketplace.

Create a ticket by clicking here or message us via the 'Support' icon in your admin portal and we will get back to you in 24 hours. If you are on our Free Trial, we will get back to you on your enquiries within 3-5 working days. Our Enterprise clients will have a dedicated account manager to help answer any queries that you may have.

Do note that we can only assist you with matters relating to Arcadier marketplaces.

Visit Arcadier Learn here or use our Help Centre if you need any other help!