Users should have the ability to retrieve their Username

Nico

24 de mayo de 2018 08:45

 

When a user losses its username, he has no way to retrieve it and therefore cannot access its marketplace account.

The only way for a user to retrieve its username is to dig deep into its mailbox to find the very first email he received from the marketplace that mentions its username.

Apart from digging into their mailbox to look for that one old email, users have no easy way to retrieve their username directly from the marketplace.
The same way there is a process to reset the password for an account, there should be an automatic process for users to retrieve their username.

Users should have the ability to simply click on a button to "retrieve their username" by entering their notification email.

This is absolutely a must have. Without this, users who forget their usernames will not think of digging into their mailbox to retrieve an old email that mentions their username.

--> Is it something that can be implemented?

Please upvote this if you feel this is a must have. Thanks!

3

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  elizabeth salas

  1 de junio de 2018 06:31

  I agree to this. It should be standard of user experience as part of log in.  It seems the interactive and user experience designers from Arcadier don't really think of all the logics of the experience.

  1
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  elizabeth salas

  1 de junio de 2018 06:31

  I agree to this. It should be standard of user experience as part of log in.  It seems the interactive and user experience designers from Arcadier don't really think of all the logics of the experience.

  1

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