Users exchange phones and go around my site payment system

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    Sheryl

    There is nothing Arcadier can do. It is just like Grab/Uber. Once the passenger and the driver completed a ride once, there is nothing to stop them to take future ride-sharing private. 

    But many still stay on the Grab/Uber platform, because if the favourite driver is not available, there will be others to pick up their booking. Plus their passenger insurance is covered and when they take rides via Grab/Uber, they get points or incentives. 

    You have to think of ways to make them sticky to your marketplace by creating the difference between transacting via your marketplace and offline. 

    Otherwise you have to change your revenue model. 

    Care to share your marketplace?

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