Filters not working?

Theindependentbabyshop

June 23, 2018 20:34

Hi,

None of the filters on my site are actually working? Is this is a known issue?

Pretty vital to have this working before launch, can you please advise what is going to be done about this?

Thank you,

Scarlett

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  Arcadier Support

  June 25, 2018 03:30 Edited

  Hi Scarlett, 

  John here from Arcadier, our team has investigated the issue and it seems that your custom codes are preventing your filters from working. We totally agree that it is definitely important that the filters on your marketplace are working prior to your launch and have since replied to your ticket regarding this issue! 

   

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  PlusLivin

  September 05, 2018 06:26

  My filters aren't working either....

  Just to make sure it wasn't just me I visited some other Arcadier Marketplace sites and tried their filters as well just to make sure. Their filters aren't working as well.

   

  I notified Support and they said they are looking into it...but it's super concerning that this is an issue that any admin should be facing.

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  Charles

  October 03, 2018 08:45

  This issue is still unfixed?

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