Setting up your Payment Gateway (Stripe)

To set up your Stripe account, in your admin portal

1. Click Settings > General, then Payment Methods.

2. Click Link Account (under Stripe)

3. Click log in to Stripe (found at the top right-hand corner)

4. Login to your Stripe account OR create a new account.

5. Once in the Stripe dashboard, you will be able to find your LIVE Publishable key and your LIVE Secret key. Make sure Test mode is disabled. Do note that they should start with pk_live and sk_live respectively. Please remember to save your LIVE Secret key somewhere safe since it will no longer be visible after the first time you reveal it. Copy and paste these two keys back into the marketplace admin portal. Remember to click Save.

6. Now, back to Stripe. For first-time Stripe users to configure Stripe Connect, click on Connect. 

7. Click on Get Started.

8. Click on Platform or marketplace and press Continue.

9. Next, click on the Settings icon at the top right of the page next to your profile icon.

Note: Ensure that Test mode (located at the top right corner just below the Settings icon) is disabled.

10. Click on Settings under Connect.

11. Once in the Connect settings page, scroll all the way down and you should be able to find Integration. Under Integration, you will be able to find your Live mode client ID which you need to copy and paste into Production client ID back in the marketplace admin portal. Do remember to click Save!

12. Copy the redirect URL from your marketplace admin portal, and paste it in "Add URI" which can be found under Integration. 

13. Lastly, remember to turn on your OAuth settings which can only be done after adding the redirect URL!

Do verify your Stripe account via email if you created a new account for this procedure.

If you use our Stripe payment gateway, Stripe imposes a payment fee that will be a percentage of the total transaction value plus a minimal fixed fee per transaction of 3.4% + 50 cents. This percentage and fixed fee will vary by country/ currency.

Do check the pricing for your country by visiting www.stripe.com/pricing and pick your country on the bottom left of the page.

To understand how the fees are calculated, here is an example for you to follow:

If you decide to change your Stripe account, you will need to follow the steps to link your new account to your marketplace once more, making sure to copy & paste the new production client ID, production redirect URL, live publishable and secret key into the respective fields in your admin portal. 

If the admin and the seller are two different users, please make sure that they are not using the same payment account. 

Alternatively, this video link will assist you in understanding the flow of payment for the payment method that you have integrated.