What is the Discount Coupon Generator plug-in?
The Discount Coupon Generator plug-in gives marketplace admins the capability to create percentage discount coupons that consumers/buyers can utilize on their marketplace.
Click here and follow the instructions on how to install a plug-in.
Why do I need this Plug-In for my marketplace?
Coupons can be a great marketing tool to increase incoming customer traffic and improve buying conversion rates on your marketplace. Reward your loyal customers, attract new customers, and boost the sales volume on your platform using this plug-in!
With the plug-in, you can readily customise and generate your own coupon codes. You can then attach a coupon code into your marketing materials, integrate them into promotional campaigns, or even circulate special seasonal discounts!
Important things to take note of regarding the Coupon Generator plug-in
Merchants will not be able to create coupons themselves - only the marketplace Admins can create coupons.
The marketplace Admins will thus be responsible for the discounts provided - the codes will be usable marketplace-wide, applicable to all listings on the marketplace. Upon successful validation of the coupon code, the discount will automatically be deducted at final checkout and will apply to the total checkout value of the shopping cart.
Admins can create as many coupon campaigns as they like at any one time. However, only one live campaign coupon code is usable at any one checkout instance.
We recommend that marketplaces who wish to utilize this plug-in set the administrator as the Merchant on Record for payments (via custom payments), in order to facilitate manual settlements. To read an article about the Admin being the Merchant on Record, click here.
We also recommend that marketplace Admins work closely and communicate well with all Merchants on their marketplace if they are to start a marketplace wide coupon offer campaign.
How do I create a coupon using this plug-in?
Click here to learn how you can access the plug-in that you have just installed.
On the "Coupon & Discounts" page under the "Plug-In" category of your side menu, click on the "Create New Campaign" button. A pop-up window titled "Campaign Details" will appear.
Enter the relevant information about the coupon you are creating.
Campaign name: the name of the promotion you are running
Is this a limited coupon?: toggle 'Yes' to set a maximum number of times the coupon can be used
Coupon Code: the code which customers key in at the checkout to redeem the coupon
Discount value: percentage discount to be deducted from the total checkout value
Upon completion of your campaign creation, click on "Save Changes". Your coupon should be reflected on the page, as seen in the example below.
What are the features available?
You can limit the number of times the coupon can be redeemed by setting the "Is this a limited coupon?" option to 'Yes'.
Notice that the "Yes" toggle has a darker background compared to the "No" toggle.
If you have selected "Yes", a coupon code will be automatically generated. You will not be able to edit this coupon code. Limited coupons will expire and become unusable after it has been redeemed the number of times specified by the Admin. You can set the limit by entering the quantity into the "Maximum Redemptions" field. To re-activate the coupon after it hits its maximum redemption number, the Admin will have to edit the campaign and increase the number of maximum redemptions.
If you have selected "No", the Maximum Redemptions field will be blocked as the number of times which the coupon can be used is now unlimited. If it does not have a limited time period, it can be used until the Admin turns it off.
Once you have set the coupon type (i.e. limited - 'Yes' or unlimited - 'No') and saved your coupon, you will not be able to change its type.
Coupon Code for Unlimited Coupons
You will be able to type in your personalized coupon code as long as it is less than 10 characters long.
You can type in any value from 0 to 100 for discount value representing a 0% to a 100% discount.
How do I manage the Discount Coupon Generator plug-in?
After you have created the coupon(s), you can manage them from the admin portal.
You can activate or deactivate coupons with unlimited redemptions by clicking "Yes" or "No" under the Redemption column.
If you set Redemption to "No", buyers will not be able to redeem the coupon when they are checking out.
If you have set the coupon to have a limited redemption, there will be a counter on the right which will be updated each time a buyer uses the coupon code. The example below shows how the numbers are displayed when the code has been used 3 times, out of the maximum limit of 10.
You can delete any campaigns by clicking on the "X" button at the end of each individual campaigns.
You can also edit existing campaigns by clicking on the pencil button on each individual campaign. Please note that the type of coupon (i.e. limited or unlimited) is not editable.
How will the coupon be used in marketplaces?
Buyers get discounts off their total purchases by entering the coupon code at the final checkout page.
Buyers can only apply one coupon at each checkout.
General Note: Using Plug-Ins with Custom Code Editor:
If you have utilized the Custom Code Editor and have inserted custom codes into your marketplace, there is a chance that the selected installed plug-in may conflict with the inserted codes resulting in errors on your marketplace, especially if your custom code relates to the same feature areas of the plug-in. In such an instance, simply uninstall the plug-in and the error will go away. Please note that Arcadier is not responsible for any errors which may occur as a result or support any custom code fixes to accommodate any plug-in. You will have to contact your developers directly for support.