This article is for Delivery 2.0 users (Bespoke only). If you are one of our legacy users, click here to learn how to upgrade your delivery methods. All newly created marketplaces should have Delivery 2.0 automatically implemented into their platforms.
With the Delivery 2.0 feature, the first addition is that Admins can set up a standardized weight unit across their marketplace. On top of this, deliveries will be available in specific countries (set by the Admin) surcharges can be defined per order weight or price. With this, delivery fees vary more proportionally to listings in bulk and are independent per Merchant but NOT independent per item.
How to Set up (Admin)
After Enabling Delivery 2.0, the Admin's first step is to Define the weight unit that they want to use across their marketplace. This will be the standardized weight unit that all your Merchants, Consumers, and Delivery Services will follow.
Once saved, you can only edit it by clicking on the "Edit" Button.
Just below your weight unit option is your list of available Delivery Methods for your marketplace. To add a Delivery Method click on "Add Delivery Option".
Once you have been directed to the Delivery Options Page, you will be able to edit its Name, Country for Delivery, Minimum Lead Time, and Storage Location.
This is also where you can select if the shipping total will be calculated according to weight or price. Below this is where you can alter the various Delivery rates that you want to set for your Delivery method. E.g. if your Delivery Method calculates shipping total by order weight, then you can set up three delivery rates: $2 for 0-10kg, $4 for 11-15kg, and $5 for 16kg onwards. You will be able to view your Delivery rates under "Delivery rates", and once you're set, click save to update your Delivery Method.
Please note that Delivery Options that you add are optional for the Merchant to implement. The Merchants on your marketplace are free to decide which Delivery Option is optimal for their situation and may create their own custom Delivery method.
What to do as a Merchant?
As a Merchant, you have the ability to decide what you want to present to your Consumers. In other words, Delivery 2.0 allows you to adopt Delivery Methods made by the Admin or to create your own custom Delivery Methods. In order to browse your options, navigate to "Delivery" on your marketplace's homepage.
As a Merchant, you will then be presented with Delivery Methods by the Admin. Here you can toggle Delivery Methods on and off, depending on what you want to present to your Consumer.
If you want to create your own Delivery Option, click on "Add Delivery Option" and it will redirect you to the creation page exactly like above. Additionally, as a Merchant, you are allowed to add a pick-up option. Type in your full address (or the address used for pick-up), click on "Add Pick-up Option and the location will appear under your Pick-up Options.
After this, all your delivery settings will be available to your Consumer on each individual listing on your marketplace.