FAQ on using Basic after being on the 30-day free trial

Arcadier's 30-day free trial is on the basic plan, giving all our customers a preview of their marketplace if they were subscribed to the basic plan. You can refer to this article with regard to what happens to your marketplace after the end of free trial. Below are some of the commonly asked questions which you can refer to.

Can I still keep and edit the multiple sliders from the free trial?

Any sliders that were added during the trial period will still be on your marketplace and will always be editable. However, you won't be allowed to add additional sliders, meaning that once a slider is removed, you won't be able to add a new slider to replace the removed slider.

Can I edit existing Call-To-Action panels?

The feature that allows our customers to edit existing call-to-action panels is not available for the starter plan. This means that without being subscribed to the basic plan or above, you won't be able to access this feature.

Will my existing custom codes still remain even when I downgrade?

Unfortunately, any existing custom codes that are written within your marketplace will no longer be kept in your marketplace. Any changes made to your marketplace through custom coding will be reversed back to its original physical appearance.

Additional things to take note of?

Do note that when Basic plan subscribers only have access to .HTML and CSS custom codes feature. Only the subscribers of Growth and above plan have access to all three (.HTML, CSS, and JavaScript) custom codes feature.